Retarus

All Systems Operational

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Locations

Retarus Services

EAS Portal




Operational

EDI Services




Operational

Transactional Email




Operational

E-Mail Security Inbound




Operational

E-Mail Security Outbound




Operational

Fax Services Inbound




Operational

Fax Services Outbound




Operational

LFiX




Operational

SMS Services




Operational

Voice Service




Operational

WebExpress




Operational

Scheduled Maintenance

New software release of Retarus fax backend applicationPlanned Maintenance

Schedule

September 10, 2020 11:00AM - 1:00PM UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

US 1, US 2

Description

Retarus fax service will undergo a planned scheduled maintenance in order to update the fax application to the newest version. We have scheduled the maintenance for Thursday, 10th of September from 11am UTC to 1pm UTC. During this 2 hour window, users are not expected to experience any impact due to high availability infrastructure. This maintenance is planned to upgrade core functionality for our fax servers to introduce minor bug fixes, new features, and improve stability.
Retarus software upgrade in the fax inbound environmentPlanned Maintenance

Schedule

September 17, 2020 11:00AM - 12:00PM UTC

Components

Fax Services Inbound

Locations

US 1, US 2

Description

Retarus will undergo a planned scheduled maintenance in the fax inbound environment in order to upgrade software. We have scheduled the maintenance for Thursday, 17th of September from 11am UTC to 12pm UTC. During this 1 hour window, users are not expected to experience any impact due to high availability infrastructure. This maintenance is planned to upgrade software, which will introduce a new feature of OCR Barcode processing alternatives.
Retarus software upgrade in the fax inbound environmentPlanned Maintenance

Schedule

October 13, 2020 11:00AM - 12:00PM UTC

Components

Fax Services Inbound

Locations

CH 1, DE 1, DE 2, SG 1, US 1, US 2

Description

Retarus will undergo a planned scheduled maintenance in the fax inbound environment in order to upgrade software. We have scheduled the maintenance for Thursday, 13st of October from 11am UTC to 12pm UTC. During this 1 hour window, users are not expected to experience any impact due to high availability infrastructure. This maintenance is planned to upgrade software, which will introduce new features.
Retarus software upgrade for the fax outbound core servicePlanned Maintenance

Schedule

October 15, 2020 11:00AM - 1:00PM UTC

Components

Fax Services Outbound

Locations

CH 1, DE 1, DE 2, SG 1, US 1, US 2

Description

Retarus will undergo a planned scheduled maintenance in the fax outbound environment in order to upgrade software. We have scheduled the maintenance for Thursday, 15st of October from 11am UTC to 1pm UTC. During this 2 hour window, users are not expected to experience any impact due to high availability infrastructure. This maintenance is planned to upgrade software, which will fix a minor issue for the fax outbound core service.
Retarus Fax Service software upgradePlanned Maintenance

Schedule

October 19, 2020 11:00AM - 1:00PM UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

CH 1, DE 1, DE 2, SG 1, US 1, US 2

Description

Retarus Fax Services will undergo a planned scheduled maintenance in order to update software to the newest version. We have scheduled the maintenance for Monday, 19th of October from 11am UTC to 1pm UTC. During this 2 hour window, users are not expected to experience any impact due to high availability infrastructure. This maintenance is planned to upgrade fax service to improve stability.
Retarus Transactional Email REST maintenancePlanned Maintenance

Schedule

October 20, 2020 6:00AM - 10:00AM UTC

Components

Transactional Email

Locations

DE 2, DE 1, US 1, US 2, SG 1

Description

On 2020-10-20 06:00 UTC, the Retarus Transactional Email REST API will undergo a scheduled maintenance in all data centers. This maintenance is necessary to further enhance the active/active solution design. During this maintenance, customers may experience some brief service interruptions where REST API requests may return an HTTP error. Since those interruptions will only be for a very short amount of time, a re-submission of such jobs should process normally without issues. The SMTP interface is not affected by this. Retarus Operations will strictly follow predefined guidelines for this tested change and will update the status on the status website.
EAS Portal MaintenancePlanned Maintenance

Schedule

October 20, 2020 8:00AM - 10:00AM UTC

Components

EAS Portal

Locations

DE 2

Description

In order to improve our EAS portal, we have scheduled an maintenance period on 2020-10-20 from 08:00 to 10:00 UTC. During this 2 hour window, users are not expected to experience any impacts. All users should be able to use the portal as usually with full functionality. Retarus Operations will strictly follow predefined guidelines for this tested change and will update the status on the status website.
Retarus software upgrade in the fax inbound environmentPlanned Maintenance

Schedule

October 20, 2020 11:00AM - 12:00PM UTC

Components

Fax Services Inbound

Locations

CH 1, DE 1, DE 2, SG 1, US 1, US 2

Description

Retarus will undergo a planned scheduled maintenance in the fax inbound environment in order to upgrade software. We have scheduled the maintenance for Tuesday, 20th of October from 11am UTC to 12pm UTC. During this 1 hour window, users are not expected to experience any impact due to high availability infrastructure. This maintenance is planned to upgrade software, which will introduces some minor fixes and improvements as well as introduces new features.
Retarus system upgrade in the fax service environmentPlanned Maintenance

Schedule

October 21, 2020 11:00AM - 1:00PM UTC

Components

Fax Services Inbound, Fax Services Outbound

Locations

US 1, US 2

Description

Retarus will undergo a planned scheduled maintenance in the fax service environment to upgrade system software. We have scheduled the maintenance for Wednesday, 21th of October from 11am UTC to 1pm UTC. During this 2 hour window, users are not expected to experience any impact due to high availability infrastructure. This maintenance is planned to upgrade system software, which will maintain forward compatibility with our applications and maintain a high standard in security.

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